CURA HOMECARE

Improving Customer Care by Simply Caring...

Our Services

One of the most experienced property maintenance providers in central England

Our Work

Our tradesmen are coordinated by a helpful team of planners operating intuitive and innovative systems

Our Customers

We pride ourselves on a personal approach and our ‘can do’ attitude

ABOUT US

CURA Homecare specialise in supplying high quality, reliable customer care & after sales maintenance services to national house builders, retirement villages, care homes and student accommodation across the UK

With over 25 years experience in customer care Cura Homecare is highly respected within the house building industry.
Specialising in delivering high quality, reliable responsive repairs, after sales services and maintenance as well as refurbishment projects to homes across the South of England. Our goal is to improve the customer experience by simply caring.
We pride ourselves on a personal approach and our ‘can do’ attitude, from our team of helpful planners through to our fully qualified tradesmen, we are committed to ensuring we don’t just meet expectations but exceed them every day.

View Our Brochure

Cura was first established as Churcher and Willetts in 1992, a small maintenance team delivering remedial repair works to national house builders such as Bryant, Persimmon and Linden Homes. In 2005 Churcher and Willetts was incorporated as Churcher Homecare Ltd, our commitment to customer care and quality delivery helps us to become approved and preferred remedial contractors for the NHBC as well as sole contractors for the customer care department of Linden Homes Southern.
Now more than 25 years later we continue to focus on Customer Care as our core business strength and are fully committed to the continual investment in people, process and technology to ensure our service is the very best in the UK. In a market that can be littered with unreliability, poor quality workmanship, poor communication and unjustified billing we are driven to break the perception of maintenance companies and deliver an honest and reliable service with complete transparency in our costs and billing.

Through our client login we have a totally ‘open book’ approach to partnering allowing for live job status updates and ‘to the penny’ job costings meaning we can build trust as a truly cost affective and sustainable service.
Cura Homecare are now working within many homes across the UK.
Fast becoming a  household name and through this familiarity we supply a trusted and reliable full ‘Homecare’ service direct to homeowners as an extension to their builders warranty period.
This customer friendly approach and can do attitude backed by a professional approach to management and 25 years of customer care experience is resulting in a growing list of testimonials from all walks of life. A recent happy customer declared… “It is rare to see such ‘Big Company’ professionalism combined with ‘Family Run Business’ personal service and attention to detail…
Cura Homecare have the best of both”

Vision Statement

CURA HOMECARE

Some satisfied home owners

We are happy with the cleaning

Just to say we are happy with the cleaning of the rendering now that it has dried out. We would like Glen from Cura to be told - he took great pride in doing it.

Elaine 

Cura Homecare
2019-07-02T14:34:28+01:00

Elaine 

Just to say we are happy with the cleaning of the rendering now that it has dried out. We would like Glen from Cura to be told - he took great pride in doing it.

Fantastic job today, professional and organised

“Matt done a fantastic job today, professional and organised. He ensured that once he finished he provided an explanation as to when bath could be used etc. Cleaned up fully once he was done for the day.”
Cura Homecare
2019-05-23T15:15:56+01:00
“Matt done a fantastic job today, professional and organised. He ensured that once he finished he provided an explanation as to when bath could be used etc. Cleaned up fully once he was done for the day.”

Very impressed

The Technician’s and Rob have now left and the cleaners are busy in the house. I just wanted to drop you a line to say that I have been very impressed with Mike and the other Technician all week. They arrived on time every day, worked hard, worked clean and were perfectly accommodating and courteous at all times. It is finally a relief to have a positive experience with **** Homes after all this time. I hope you are able to pass my thanks and regards onto the Technician’s and their management team.

Steve Hawkins

Cura Homecare
2019-07-02T14:31:41+01:00

Steve Hawkins

The Technician’s and Rob have now left and the cleaners are busy in the house. I just wanted to drop you a line to say that I have been very impressed with Mike and the other Technician all week. They arrived on time every day, worked hard, worked clean and were perfectly accommodating and courteous at all times. It is finally a relief to have a positive experience with **** Homes after all this time. I hope you are able to pass my thanks and regards onto the Technician’s and their management team.

Work is finished to a very high standard

I have just used your services via Bloor homes and a gentleman from your company has been to our property for 4 days to fit a new shower tray. I would like to say how polite and respectful he was within our property. He would arrive on time and if early would not knock the door until his specified time, always kept us up to date with work, always took his shoes off, would address me with madam and any work mess was cleaned immediately. The work is finished to a very high standard and I really have not met such a polite person ever!! He’s truly an asset to your company.

Denise Ferguson

Cura Homecare
2019-07-02T14:33:35+01:00

Denise Ferguson

I have just used your services via Bloor homes and a gentleman from your company has been to our property for 4 days to fit a new shower tray. I would like to say how polite and respectful he was within our property. He would arrive on time and if early would not knock the door until his specified time, always kept us up to date with work, always took his shoes off, would address me with madam and any work mess was cleaned immediately. The work is finished to a very high standard and I really have not met such a polite person ever!! He’s truly an asset to your company.

How professional and courteous…

"I just wanted to send you a quick email to let you know how professional and courteous Tony has been the last few days. Not only is his work exceptional but I had all trust in him in leaving him in my home. Every day Tony was at least 20 minutes early sitting outside waiting for me to come out and get him, he has been great. Please thank Tony for his hard work and all his effort." Well done to our operative Tony Black, keep up the good work!
Cura Homecare
2019-05-23T15:08:59+01:00
"I just wanted to send you a quick email to let you know how professional and courteous Tony has been the last few days. Not only is his work exceptional but I had all trust in him in leaving him in my home. Every day Tony was at least 20 minutes early sitting outside waiting for me to come out and get him, he has been great. Please thank Tony for his hard work and all his effort." Well done to our operative Tony Black, keep up the good work!

Very professional and courteous

"This is just an appreciation email for Mr. Kevin Strain. On behalf of Cala homes, he was working at my property. I find him very professional and courteous. The quality of word he did is really good. There is some bits of work needed to be done in coming weeks. Would request you to please assign him for the work that needs to be done in my property"

M R Sood

Cura Homecare
2019-05-23T15:15:20+01:00

M R Sood

"This is just an appreciation email for Mr. Kevin Strain. On behalf of Cala homes, he was working at my property. I find him very professional and courteous. The quality of word he did is really good. There is some bits of work needed to be done in coming weeks. Would request you to please assign him for the work that needs to be done in my property"

I would happily recommend Cura

"We are residents at 14 Sunflower Street and I wish to give credit where it is due. Dan attended our property on the 10th and 11th April to remedy an ongoing snag that had already been bodged three times before. Not only are we impressed with Dan’s punctuality and professionalism but his entire attitude to work is commendable. He was extremely pleasant and polite, giving time to get the job done perfectly. I truly cannot fault him and only hope he is given the recognition he deserves. It was a big job that was finished to a very high standard, to the point that you could never guess there was any problems beforehand. I would happily recommend Cura based on Dan’s performance and skill and he is a credit to your company!"

Mr and Mrs Alosta

Cura Homecare
2019-05-23T15:16:42+01:00

Mr and Mrs Alosta

"We are residents at 14 Sunflower Street and I wish to give credit where it is due. Dan attended our property on the 10th and 11th April to remedy an ongoing snag that had already been bodged three times before. Not only are we impressed with Dan’s punctuality and professionalism but his entire attitude to work is commendable. He was extremely pleasant and polite, giving time to get the job done perfectly. I truly cannot fault him and only hope he is given the recognition he deserves. It was a big job that was finished to a very high standard, to the point that you could never guess there was any problems beforehand. I would happily recommend Cura based on Dan’s performance and skill and he is a credit to your company!"

Very efficient…

“Very efficient and completed the work to a very good standard. very happy with the result Also enabled a second job, which had been missed from the job schedule, to be completed at the same time which was very helpful. This is for both Neil James & Tony Ringer”

S Bennett  - Home owner

Cura Homecare
2019-05-23T14:26:51+01:00

S Bennett  - Home owner

“Very efficient and completed the work to a very good standard. very happy with the result Also enabled a second job, which had been missed from the job schedule, to be completed at the same time which was very helpful. This is for both Neil James & Tony Ringer”

Proud of my new home

"I wanted to provide some feedback on the progress of my home.  When I took the keys to the plot is was, quite frankly, a mess.  The work to get the house to an acceptable standard is coming along nicely and the lads are doing a very good job.  The top floor is done and I am very happy with how it looks now they have worked their magic.  I can only imagine how much work they have had to put in filling and sanding the countless glaringly obvious trowel marks and tiger stripes in the plaster but they’ve done a fantastic job. It was even commented by a member of the **********  team that it would be easier to completely re-skim the whole house as the plaster was that bad.  I was quick enough to find fault so its only fair that I also pass comment when a job has been completed to a good standard. Initially I did not want my friends and family to see my brand new ********** home as it was embarrassingly bad but I am confident that once the work has been completed I will be able to invite people round and be proud of my new home." Thank you to John and Carl.

Ciaran

Cura Homecare
2019-05-23T14:28:26+01:00

Ciaran

"I wanted to provide some feedback on the progress of my home.  When I took the keys to the plot is was, quite frankly, a mess.  The work to get the house to an acceptable standard is coming along nicely and the lads are doing a very good job.  The top floor is done and I am very happy with how it looks now they have worked their magic.  I can only imagine how much work they have had to put in filling and sanding the countless glaringly obvious trowel marks and tiger stripes in the plaster but they’ve done a fantastic job. It was even commented by a member of the **********  team that it would be easier to completely re-skim the whole house as the plaster was that bad.  I was quick enough to find fault so its only fair that I also pass comment when a job has been completed to a good standard. Initially I did not want my friends and family to see my brand new ********** home as it was embarrassingly bad but I am confident that once the work has been completed I will be able to invite people round and be proud of my new home." Thank you to John and Carl.

I would recommend Cura…

“I am just writing to give feedback on snagging work Cura done on behalf of Barratt homes. The work is of really high standard and it seems my flooring issues have been sorted. The two guys on site  Matt and Mark were very professional and kept me informed of there progress and what they intended to do next. They were very polite and on time every morning.  Having strangers in your house is never a pleasant experience but I felt confident enough to trust them on their own.  Simon was here to check up on them a couple of times and took a keen interest in their work.  It is reassuring to know that the boss does care. All in all I would recommend Cura and especially Matt and Mark to my friends and family.”
Cura Homecare
2019-05-23T15:08:16+01:00
“I am just writing to give feedback on snagging work Cura done on behalf of Barratt homes. The work is of really high standard and it seems my flooring issues have been sorted. The two guys on site  Matt and Mark were very professional and kept me informed of there progress and what they intended to do next. They were very polite and on time every morning.  Having strangers in your house is never a pleasant experience but I felt confident enough to trust them on their own.  Simon was here to check up on them a couple of times and took a keen interest in their work.  It is reassuring to know that the boss does care. All in all I would recommend Cura and especially Matt and Mark to my friends and family.”

An amazing job

I just wanted you to pass on our thanks to Lee the decorator that has been here for the past 3 days, he has done an amazing job and was a pleasure to deal with and went out of his way to match the paint colours.

Nicole Glendennan

Cura Homecare
2019-07-02T14:32:38+01:00

Nicole Glendennan

I just wanted you to pass on our thanks to Lee the decorator that has been here for the past 3 days, he has done an amazing job and was a pleasure to deal with and went out of his way to match the paint colours.

OUR CUSTOMERS

Cura Homecare are currently in partnership with 20 of the UK’s Top 25 House Builders supplying quality, reliable and cost effective support services to their Customer Care and Construction Teams.

GET IN TOUCH

We’re available 5 days a week Mon - Fri 7.30-5.30 and are always happy to discuss your needs via email or over the phone.